SpiceFactory blog AI & Chatbots
Why Mobile Apps Will Not Matter Anymore
When it comes to building mobile apps, there are many options available today. However, the focus should not be on how to build a mobile app, but why.
Millennial Banking Customers are Ready for Chatbots
Banks have a reputation of being very traditional institutions. While older generations equated the word 'traditional' with dependability and trust, millennials equate it with tardiness and bumbledom.
AI’s Paradox: Smart Chatbots Make Banking Feel Human Again
Although this seems ironic, AI could actually help banks create a more human-like customer experience. Chatbots are bringing two-way interactions back to digital banking giving people the impression that the bank understands their needs and expectations.
A Gentle Dive Into NLP, Sentiment Analysis, and Chatbots
With all the hype surrounding chatbots, it’s safe to say that everybody knows what they are by now. Put simply, a chatbot is a program that communicates with users via text or audio.
AI-Powered Chatbots Coming to an Event Near You
Event technology is an umbrella term that encompasses a variety of different technologies - think event management platforms, ticketing solutions, digital signage...
6 Technology Trends Shaping the Future of Event Management
Event management today is fundamentally different than it was ten years ago. The complexities of the process remain the same, but they...
All You Need to Know About Designing Human-Like Chatbot Conversations
User interface design has always been a crucial part of the digital product development process. UIs represent the connection between people and...
Conversational Commerce: Passing Trend or Something More?
A new craze for conversational interfaces has taken off around the globe. It seems like all of a sudden, every business wants...
Building the Business Case for Chatbots
Since messaging platforms like Slack, Telegram, and Facebook Messenger opened to third-party chatbots, we’ve seen a massive number of bots popping up...
Bots from Hype to Reality: A Path to Delivering Value
Bots are everywhere! Just ask Google and it’ll immediately return 100 plus million results.
How to Design and Build Bots that People Will Love!
Building bots is not as easy as it looks. Here are some tips on how to design chatbots that people will love.